Shipping policy

Shipping Policy

Shipping Destinations

 

Order Processing

All orders are subject to verification and acceptance before processing. We reserve the right to refuse or cancel any order at our sole discretion. Orders are processed during regular business hours, Monday through Friday, excluding public holidays.

Shipping Methods & Carriers

We partner with reputable carriers to deliver your order. The available shipping methods will be presented at checkout based on your delivery address. Shipping rates are calculated at checkout and are subject to change without prior notice.

Shipping Charges

Shipping fees are determined by the destination, package weight, and selected shipping method. Any applicable charges will be clearly displayed prior to order confirmation.

Order Tracking

Once your order has been dispatched, a shipping confirmation will be sent to the email address provided at checkout. This confirmation will include a tracking number, where applicable, allowing you to monitor the status of your shipment.

Customs & Duties (Canada)

Orders shipped to Canada may be subject to customs duties, taxes, and brokerage fees imposed by the Canadian government. These charges are the sole responsibility of the recipient and are not included in the order total or shipping fees collected at checkout.

Lost or Damaged Shipments

In the event that your order arrives damaged or is lost in transit, please contact us promptly with your order number and relevant details. We will work with the carrier to investigate and resolve the matter in accordance with applicable carrier policies.

Contact Us

For any shipping-related inquiries, please contact our customer support team through the contact information provided on our website.